Simple, Transparent Pricing

Start free with 30 investigations per month, go self-serve on Pro with a free month, or scale to Enterprise with dedicated support and private deployment.

Free

$0

No credit card required

Investigations30 / month
SetupSelf-serve
  • 30 investigations per month
  • All 16+ AI agents included
  • Slack & Microsoft Teams integration
  • Connect your existing observability stack
  • Self-serve onboarding
  • Community support
Start Free
Recommended

Pro

$500

1 month free, then per month

InvestigationsUnlimited
SetupSelf-serve
  • 1 month free, cancel anytime
  • Fully refundable, no risk
  • Unlimited investigations
  • All 16+ AI agents included
  • Slack & Microsoft Teams integration
  • Connect your existing observability stack
  • Email support

Enterprise

Contact us

Custom pricing for your scale

InvestigationsUnlimited
SetupDedicated Field Engineering
  • Unlimited investigations
  • All 16+ AI agents included
  • Full integration suite
  • Dedicated Field Engineer for setup
  • Dedicated support engineer with SLA
  • Custom dashboards and reporting
  • SSO / SAML, audit logs, RBAC
  • Air-gapped deployment option
  • In-VPC LLM option
  • SOC 2 Type 2, security review support
Contact Us

Frequently Asked Questions

Everything you need to know about Sherlocks AI pricing.

What counts as an investigation?

An investigation is triggered when Sherlocks receives an alert from your monitoring tools and dispatches AI agents to analyze it. Correlated alerts within the same incident window count as a single investigation.

Is the Free plan really free?

Yes. 30 investigations per month at no cost, no credit card required. It is designed so small teams and individual SREs can get real value before ever talking to sales.

What happens if I exceed 30 investigations on the Free plan?

Further investigations pause until the next monthly reset, or you can upgrade to Enterprise for unlimited investigations and SLAs.

How does the Pro plan free trial work?

Sign up on the Pro plan and get your first month completely free. We collect your card at signup so service continues seamlessly, but you are not charged for 30 days. After the trial it is $500 per month.

Can I cancel, and is it refundable?

Yes. You can cancel anytime from your account's billing portal, and the Pro plan is fully refundable. If you cancel during the free trial you are never charged, and if you are unhappy after your first payment we will refund it.

What is included in Enterprise?

Unlimited investigations, a dedicated Field Engineer for setup, a named support engineer with SLA, SSO / SAML, audit logs, RBAC, custom dashboards, and optional air-gapped or in-VPC LLM deployments for regulated environments.

Is my data secure?

Yes. Watson, our data agent, runs inside your VPC with read-only access. We are SOC 2 Type 2 certified, and for regulated industries we offer fully air-gapped deployments.

How do I get started?

Pick Start Free for the free 30-investigations plan, Start free trial to begin your free month on Pro, or Contact Us to scope an Enterprise deployment with one of our Field Engineers.

Ready to reduce MTTR by 90%?

Start your free month on Pro, use the free plan with 30 investigations, or book a call to scope an Enterprise deployment.